Monthly Archives: January 2012

En Passant #2: I Wish I’d Said That!


Yesterday I was browsing through a pile of quotations I had collected over the years that had made me laugh, chuckle or nod sagely.  Here’s a few of the better ones.  I hope you enjoy them as much as I … Continue reading

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The RANT #5: Travels in Oz Land


A sudden death in the family sent me upon a FIFO (fly in, fly out) journey, South, East to West and back again across this wide brown land:  A few observations. The Booking Jig A Jig:  Have you noticed that … Continue reading

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Ah So Desu Ka* #1: Bye Bye ‘Customer’, Hello ‘Retail Opportunity’


Noticed in a New Scientist (7 Jan, pp 20), an article about tracking people in retail where shoppers were referred to as ‘Retail Opportunities’.  So that’s where all the ‘Customer Service’ has gone, into ‘Retail Opportunities’.  Gee!  Thanks!  It’s nice … Continue reading

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